Events & sessions
Free online sessions and in-person workshops that explain insurance in plain language. Ask questions, follow along with our tools, and watch recordings at any time.
Sample schedule for design — confirm dates, times and hosts before launch.
A guided walk through the five parts of a policy, with time to ask about the clauses you find hardest to read.
How cost-sharing works in practice, using the yearly cost calculator live on screen.
What renters' cover protects, what your landlord's policy does not, and how to value your belongings.
The five stages of a claim, the evidence insurers usually ask for, and what to do if you disagree.
Bring your questions about liability, professional indemnity and cyber cover. General information only.
A hands-on session for teachers and trainers, with free classroom materials based on our guides.
How the two main kinds of life cover differ, and the two common methods for estimating a sum assured.
What cover you actually need, the exclusions that catch most travellers out, how to read the medical emergency section, and what to do when a claim happens away from home.
Bring questions about buildings vs contents, flood and subsidence, high-value items, claims, and renewal. General information only.
How to choose the right type and amount of life cover — term, whole-of-life, decreasing — with a personal calculation framework and live Q&A.
What to check, compare, and challenge at motor renewal — how to transfer your NCB when switching, and the FCA price walking rules explained.
What your landlord's policy does not cover, how to value your possessions, what sub-limits to watch for, and how to compare quotes for renters' contents insurance.
The full claims lifecycle — from first notification to settlement — including how adjusters assess losses, how to respond to a low offer, and when to escalate to the ombudsman.
An open Q&A session on pet insurance — policy types, exclusions, breed-specific cover, and claim handling. Questions answered live.
How critical illness cover works, how policies define covered conditions, what the common exclusions are, and how to compare policies effectively.
Buildings cover, landlord's contents, property owner's liability, loss of rent, and optional extensions — explained for buy-to-let landlords.
Private medical insurance — what it covers, how to assess the level you need, key features to compare, and how open enrolment periods work.
Buildings and contents insurance for first-time buyers — what each covers, how to calculate the right sum insured, what to check before buying, and the most common mistakes to avoid.
An open Q&A on life insurance — how much you need, which policy type suits your situation, trust arrangements, critical illness add-ons, and what happens at renewal.
Essential insurance covers for small businesses and freelancers — public liability, professional indemnity, employer's liability, and business interruption. Practical and jargon-free.
How to handle a medical emergency abroad, document a cancelled trip, submit a baggage or delay claim, and challenge a declined claim decision.
A practical webinar on income protection — how the key variables work, how to choose a deferred period, and how income protection compares with critical illness cover.
A step-by-step session on making a home insurance claim — what to record, when to call your insurer, how adjusters work, and how to respond to a low offer.
An open Q&A session on motor insurance — cover levels, named drivers, excess strategy, no-claims discount, total loss, GAP insurance, and EV-specific cover.
A practical masterclass on renewal — what to check before you accept, how to compare quotes effectively, what the FCA renewal rules require, and how to switch without gaps in cover.
Common questions