Critical Illness Cover Workshop: Understanding What Pays and What Does Not
A structured online workshop covering how critical illness insurance works, how policies define covered conditions, what the common exclusions are, and how to compare policies effectively. Practical, jargon-free, and interactive.
About this workshop
Critical illness policies vary more than most people realise — not just in the number of conditions covered, but in how those conditions are defined. A policy that covers "heart attack" may use a different severity threshold than another policy covering the same term. This workshop explains how to read policy documents, what definitions to check, and how to use that information to compare quotes meaningfully.
For pre-reading, see our critical illness cover explained article and our guide comparing CI and income protection.
Session agenda
| Time | Item |
|---|---|
| 18:30 | Welcome and session overview |
| 18:35 | What critical illness cover is — and what it is not (CI vs life insurance vs income protection) |
| 18:55 | How insurers define conditions — the importance of severity thresholds and definitions |
| 19:20 | Key exclusions: non-disclosure, waiting periods, severity criteria, and policy lapse |
| 19:45 | Live Q&A |
| 20:00 | Close |
Workshop FAQ
Frequently asked questions
- Anyone considering critical illness cover for the first time, reviewing an existing policy, or wanting to understand how to compare policies. It is also useful for people who have income protection and want to understand the difference. See our critical illness cover article for background.
- Yes. Registration is free and a recording is available to all registered attendees within 48 hours of the session.
- No. The workshop is independent and educational — it explains how the product category works, how to evaluate policies, and what questions to ask. It does not recommend or rank specific insurers.
- Yes. Many attendees come with existing policies and use the session to check whether their current cover is adequate, whether their condition definitions are up to date, and whether the exclusions on their policy are typical.